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What do we communicate when we touch a client?

Below is an abstract of an study to evaluate the ability of people to convey emotions via touch:

Emotion © 2009 American Psychological Association 2009, Vol. 9, No. 4, 566–573 The Communication of Emotion via Touch Matthew J. Hertenstein, Rachel Holmes and Margaret McCullough .

The study of emotional communication has focused predominantly on the facial and vocal channels but has ignored the tactile channel. Participants in the current study were allowed to touch an unacquainted partner on the whole body to communicate distinct emotions. Of interest was how accurately the person being touched decoded the intended emotions without seeing the tactile stimulation. The data indicated that anger, fear, disgust, love, gratitude, and sympathy were decoded at greater than chance levels, as well as happiness and sadness, 2 emotions that have not been shown to be communicated by touch to date. Moreover, fine-grained coding documented specific touch behaviors associated with different emotions. The findings are discussed in terms of their contribution to the study of emotion-related communication.

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